Privacy Policy
Last updated: 04/04/24
Thank you for visiting The Pudding Collection! We value your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and protect your information when you use our website or make purchases from us.
1. What Information We Collect
We may collect personal information from you in several ways, including when you:
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Visit our website
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Sign up for "Pudding Post" (our newsletter)
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Place an order on our website
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Engage with us on social media
The information we collect may include:
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Personal Identification Information: Such as name, email address, phone number, and mailing address.
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Order Information: When you make a purchase, we collect details necessary to process your order, including payment information (processed securely via our payment provider).
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Technical Data: Including IP addresses, browser type, and information about how you interact with our website.
2. How We Use Your Information
We use the information we collect to:
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Process and fulfill your orders
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Send you updates, newsletters, and promotional offers (with your consent)
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Improve our website, products, and customer experience
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Comply with any legal obligations
3. Marketing and Communications
If you opt into our newsletter, "Pudding Post," we’ll use your email address to keep you informed about upcoming launches, new products, special offers, and news. You can unsubscribe from our marketing communications at any time by clicking the "unsubscribe" link in any email or contacting us directly.
4. Sharing Your Information
We do not sell or trade your personal information to third parties. However, we may share limited data with trusted service providers who help us operate our website, process payments, or fulfill orders. These third parties are bound by confidentiality agreements and are not permitted to use your data for any other purpose.
5. Data Security
We take reasonable steps to protect your information from unauthorized access, loss, or misuse. While no system is completely secure, we use industry-standard security protocols to protect your data during transmission and storage.
6. Cookies
We use cookies to enhance your browsing experience and to gather information about visitor interactions with our site. You can choose to disable cookies in your browser settings, though this may affect your user experience on our website.
7. Your Rights
Depending on your location, you may have the right to:
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Access the personal data we hold about you
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Request corrections to inaccurate information
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Request deletion of your personal information (subject to legal and contractual obligations)
If you wish to exercise any of these rights, please contact us at [Your Contact Email].
8. Updates to This Policy
We may update our privacy policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page, so please check back regularly.
9. Contact Us
If you have any questions or concerns about our privacy practices, please reach out to us at:
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Address: The Pudding Collection, Exeter Business Centre, 39 Marsh Green Road West, Exeter, EX28PN.